Navigating Privacy with Michigan Librarians

The question of privacy is looming every more regularly these days. Is there any privacy left? What do business owe us in terms of data security and privacy? What obligations when data is breached? What about video and images? And how does this impact the library — that bastion that claims in it’s Code of Ethics that we value, nay FIGHT for, patron privacy?

With these questions floating about, I was invited to give a three hour workshop on academic libraries, the data we capture, and our responsibilities for the Michigan Library Association Academic Libraries Conference in March.

This was a new workshop for me and there wasn’t a whole lot of time in three hours, but I was delighted to put it together for them.

My learning objectives were:

  1. Participants will document data created or gathered by their libraries and associated vendors
  2. Participants will evaluate data use cases in order to understand potential benefits and harm.
  3. Participants will begin data management plans to address data access, retention, privacy, and other best practices.  
  4. Participants will design ways to engage campus stakeholders about data practices

And yes, this quite easily filled three hours. The data documentation itself could have easily filled a morning, if I’d had a single library. With multiple libraries I defined each table as a department and gave them an inventory to start.

My data use cases were drawn from current and recent headlines. For better or worse, data breaches, reuse of data maliciously, governments intruding into private data– there was no potential shortage of topics to address.

The attendees were engaged and enthusiastic. They asked excellent questions and we identified opportunities for them to follow up at their institutions and to bring up these issues with their students –the people most affected by all of this data capture.

This aligns with some of the research I’m doing with the Data Doubles Team — we’re asking students about what their feelings are regarding all of this data capture and mining. It’s not part of the grant, though, it’s a separate focus of mine. It was the opportunity to talk not only about data management, one of my major research loves, but also about the current work I’m seeing in the student data privacy world.

I’d welcome the opportunity to give this workshop again for more academic librarians — either an individual institution or a consortium or conference. If you’re interested, please do reach out and we can discuss terms.

Interest/Willingness/Opportunity/Support

A professional colleague and I were discussing a new initiative they were seeking funding for and, in the course of the conversation, I asked if they were including another department in that colleague’s library. The answer I got boiled down to “they’d never be interested in X” –which surprised me, because I know people in that department and that seemed distinctly untrue.

It’s a fallacy I’ve run into before, particularly in the data librarian / data management community. Nearly three years have passed since I gave a rather controversial presentation at RDAP, calling out peers who scoffed at “regular” library work and whose approach to working with non-data librarians was to march in and demand introductions, time, effort, and enthusiasm. I continue to see it in other “new initiative” things in libraries, where someone may be hired in as a solo unicorn.

My response to that colleague was essentially that they didn’t know which thing they were dealing with: a lack of interest, a lack of willingness, or a lack of opportunity. I deeply suspected the latter. While I may not have been able to change that colleague’s mind for that particular initiative or library, it did begin to shape what would become my planned approach for myself.

BTW…I’ve recently become the Data Management Coordinator at UIC. It’s a 2 year, half time position that I’m undertaking to determine our capacity, our opportunities for education and research collaborations, and to identify where the Library can lead.

So in my presentation when I was doing the full day internal interview for this, I had the chance to tell my current coworkers about how I saw the need to build engagement and what I needed to determine from them. That broke out into Interest/Willingness/Opportunities — and potentially the most important one: Support.

Interest: How interested is someone in a topic or new initiative or “added duty” like data management? Is it something they’ve been told they have to learn because of their discipline? Is it something they are actually curious about. This is the individual’s interest, not a department level or administrator level. What this doesn’t measure it someone’s activity level or the time they’ll spend on it. We all have “interests” that always get pushed to the bottom of the pile.

Willingness: This suggests someone’s time and it’s frequently on the individual. What is someone willing to do? They may not be particularly interested in something, but see the importance and are willing to learn enough to meet 101 needs and to refer to someone else. They may be wholly unwilling to engage, and that too tells one much. Asking an individual how much time they could commit can indicate a level of willingness. Maybe they are willing during the Spring but not the Fall. Maybe they can give you a block of time in June. Perhaps they want to do something every week.

Opportunity: Here I think is where many initiatives fall down. One person is given the opportunity and whether others are interested or willing doesn’t matter. There may be territory issues by the person with the title or someone may feel slighted– why should they engage when interesting opportunities will never be given to them (see above re: “they aren’t interested”)? Providing opportunities is something I see as my role as the DM person. If someone is at all interested or willing, I need to help them identify the correct opportunities for them. This could be a liaison who wants to do a deep dive into disciplinary data resources; it could be building educational capacity. Fortunately, Megan and I wrote that Data Engagement Opportunities poster and I can use that to start these conversations.

Support: This may come in many ways– time, money, resources, but here I’m focusing more on the managerial support to engage in these efforts. Hearkening back to that presentation three years ago, I told a room of data librarians that if my manage says X is not a priority, it is infinitely harder for me to spend time on it. I have 1249 other things to do and emails dinging constantly. My role as the Data Management Coordinator is to sort out whether or not the managers are on board, gain their support and use that to help facilitate opportunities — turning interest and willingness into tangible outcomes. This also means that if there is managerial support, if someone is not meeting expectations, I have someone to loop back to for support for me.

As you can see, each of these could exist on a wide spectrum throughout the library on any given area– including Information Literacy, Systematic Reviews, Collection Development, and all the other traditional and new things coming along.

How this will play out is slow going yet, but the coworkers I spoke to about it seemed encouraged by this framework. If it would serve your library or initiative, I hope you’ll use it too. And I hope, next time there’s a grant opportunity or new shininess, it may prompt a question of who else might be interested or willing to be involved and how do we give these opportunities and support beyond the usual suspects.

Onwards to 2019 …

Happy 2019! We’re back to the office after a nice long break away from each other and as I dig out from Mt. Email, I wanted to make sure to look ahead.

Looking back on 2018 it was an incredibly productive year for me — I published 3 new articles (1)(2)(3) and a SPEC Kit(4); we landed the IMLS Grant and my new Data Doubles (DD) team; my research was presented nationally and internationally;* I personally gave a half dozen presentations, a Road Show, and couple of webinars; and I successfully launched LIB 573 — Intro to Research Data Management here at my university.

That’s a long list when I compile it. It’s so easy to get lost in the everyday weeds and there’s the joy of academia and attempting to stall/feed/hide from/satisfy the Never-Enough-Monster.

There’s a lot of new work to tackle this year –both the Spring academic semester and the calendar year. I’m working with my department head** to sort out manageable goals for work — the words “maintain” and “revise” rather than “invent from whole cloth” are strongly in the current refrain. And of course, I’ve got some travel coming up.

If you’d like to see me or catch up on my research, here’s where I’ll be so far:

February
I may have a late breaking announcement. Stand by.

March
I’ll be giving a workshop at the Michigan ALA Academic Librarians Conference! On Friday, March 15, I’ll be launching: Navigating Data Capture and Use in Academic Libraries
This is a new workshop that I’m building and I’m so delighted.

April
  My DD colleagues will be presenting some of our year 1 findings at ACRL. I can’t be there but it’ll be very interesting.

May
  The Best Nursing Liaison Ever will be speaking about our research project on RDM/Nursing programs at the Medical Library Association. I may pop in just for the session since it’s local.
I’m planning to be at RDAP in Miami, just attending.

June
ACRL Research Data Management Road Show at ALA Annual! Come be at our pre-conference! Send your liaison colleagues who are interested in getting into data. (Remember it’s an *intro* program, not necessarily for the data librarian wonks among you)
Data Doubles Research at ALA Annual — Come see my PI and I chat (probably on Monday) about what we learned in year one from our student privacy and learning analytics research. We will have *very* interesting themes from our interviews. Promise.

October
Midwest Data Librarians Symposium — Tina and I are hosting here in Chicago! Details to come and I’m sure I’ll be running like a headless chicken. It’ll be great.

*Thank you again, Evviva, for being Reader Extraordinaire at IFLA Kuala Lumpur for Megan and I!

**She really needs a blog name, let me ponder on that.

  1. Mittal M, Wang CH, Goben A, Boyd A. Proprietary management and higher readmission rates: a correlation. PLOS One. 2018 September: https://doi.org/10.1371/journal.pone.0204272
  2. Goben A, Doubleday AF. Copyright in the Health Sciences Literature: A Narrative Review. Journal of Copyright in Education and Librarianship. 2018 June. https://www.jcel-pub.org/jcel/article/view/6654
  3. Goben A, Sapp Nelson M. The Data Engagement Opportunities Scaffold: Development and Implementation. Journal of eScience Librarianship 2018 March:7(2): e1128. https://doi.org/10.7191/jeslib.2018.1128
  4. Perry MR, Briney K, Goben A, Asher A, Jones KML, Robertshaw MB, Salo D.  Learning Analytics. SPEC Kit 360. Washington, DC: Association of Research Libraries. 2018 September. https://publications.arl.org/Learning-Analytics-SPEC-Kit-360/

Book Review: Omega Objection

**This review was completed from an e-ARC provided by the author. I have also purchased the e-book**

The Omega Objection San Andreas Shifters

Carriger returns to the San Andreas Shifters, her male-male romance and a truly unusual pack of werewolves. Likely to be spoilers below!

Starting into the book, I’m reminded how Carriger paints scenery well, so the reader is easily on the edge of the nightclub, watching the action, only to come out and realize that one is on the commute home and really musn’t miss one’s stop. That said, this particular series of books have an odd sense of outsider-status, at least for me as the reader. Rather than fully engaging with the story, I felt always like an observer and occasionally one peeping in a little too intimately on the characters’ time.

Oddly–and perhaps an indication of how tired I am–it was 10% into the book (Kindle version) before the title finally kicked in to the conscious portion of my brain. Right, he’s an Omega, that’s what is causing all of this. It’s a change in role description for Carriger. She has focused in her paranormal stories, back through the parasol protectorate on high ranking pack members: Alphas, Betas, and one very memorable Gamma. The alpha male stereotype in romance exists for a reason and the omega role is a welcome anomaly. It was really refreshing.
Carriger presents a man who is — publicly–the antithesis of toxic masculinity. His entire self is caring and empathy and is that without malice or anger. Isaac was utterly appealing to the reader and I have no doubt this was intentional. Tank felt comfortable in a different way, that good friend in a group–the one never in the center spotlight but always there and always wanted and welcome.
Isaac and Tank’s relationship furthers that unusual nature of presenting the Omega as hero in their sexual relationship, with Tank preferring a submissive bottom role to Isaac’s one area of domination in his life. However, Carriger is very clear in the need for repeated and enthusiastic consent between the two men.
Ultimately this book felt a little underdone. It seemed to start slowly and then rush to an ending, resolution, everything is suddenly fine. I felt like it needed a few more scenes where we got to observe Tank and Isaac outside of crisis/sex or something else after the crisis was over that wasn’t just sex. Several threads were introduced that could eventually be adjacent stories but here they just felt loose.
If you’ve enjoyed the previous books in the series or you like m/m romance, it’s a nice change from the standard alpha male everything. I’ll keep reading and looking forward to seeing how else she handles the pack. We end the story knowing who to expect falling in love next…

One Project Done; Another Begun — the SPEC Kit

Last summer, I had a random idea on a Tuesday. Rather than jotting it down to return to at a more reasonable later date, I emailed a couple of other librarians and asked “hey, what do you think about this?” To which both said “Yes! Let’s chat” So that Friday, we had a short phone call. After that, we started recruiting other colleagues. Within another week-10 days we had a proposal and then that was accepted and suddenly we were underway.

And yesterday, our SPEC Kit was published.

Perry, Michael R., Kristin A. Briney, Abigail Goben, Andrew Asher, Kyle M. L. Jones, M. Brooke Robertshaw, and Dorothea Salo. Learning Analytics. SPEC Kit 360. Washington, DC: Association of Research Libraries, September 2018. https://doi.org/10.29242/spec.360

Sponsored by the Association of Research Libraries, SPEC Kits are structured whitepapers which provide a snapshot of current practices on a topic at research libraries. It had been over 10 years since anyone had looked at learning analytics, we were well overdue. The team developed a survey, which ARL distributed and then created an executive summary and pointed out some potentially good privacy policies that might be useful for others to adopt. That’s the short version of the SPEC Kit.

We have the data set and over the course of the next year it is our intent to do further work with it. The publication format didn’t really allow for analysis and synthesis; the majority of what is there is summarization and reporting back. That said, it’s very useful as a starting point and we can certainly build upon and outwards. I hope it will prompt questions and ideas for librarians who are tasked with learning analytics.

What the process really did was become meetings every other week where the team worked very hard. Where we relied on Michael Perry to translate our collective thoughts back to ARL during the editing process and on Kristin Briney to point out best practices for our visualizations. Where new colleagues have quickly become good friends. Where we openly have disagreed and asserted and resolved and dissolved into laughter.

And where, in late July/early August of 2017, when I saw the IMLS call for proposals come out, I asked “what if we asked someone for money?” and Kyle ML Jones stepped up and offered to lead the charge.

Which is how I have had the excellent fortune to become a Co-Investigator and the Project Manager for the IMLS funded Data Doubles grant. More on that in another post but do check out our website. 

I have rarely suffered a paucity of projects, but this team has been already such a joy to work with and given me so many new directions. I look forward to our Monday calls, to wrangling through notifications, and to trying to figure out how we all best draw on each others strengths. We have three years ahead to ask interesting questions and discover (we hope) useful answers.

The SPEC Kit is our first major publication together and I greatly anticipate all that is coming ahead.

Summer Tuesdays Ideas are wonderful.